Meet Member Services at TurboSquid

Michele Bousquet Company

As the 3D modeling industry has grown and changed, so have customers’ needs at TurboSquid. You told us what you wanted in your support, and we listened. The result is a new approach to support that gives fast answers to technical questions about 3D models. In years past, the most common questions were things like “How do I download the …

What is a banana? and other important questions

Michele Bousquet Site

TurboSquid beefed up its support system a few years ago, installing a 24/7 Live Chat system and offering free file conversions. These days, our Member Services department gets a variety of queries each day, from site usage questions (“How do I download my purchase?”) to conversion requests (“Can you convert this model to OBJ format?”). Live Chat is an ideal …

Meet TurboSquid’s Member Services Department

Nancy-Ellen Martin Site

Working to provide world class customer service to all our members, and to help our artists achieve maximum sales Hi, I’m Nancy-Ellen Martin and I love my job. I’m the Director of Member Services here at TurboSquid,  and I’m really excited to do our first Member Services Blog entry. Our team provides support to all our artists and clients on …