As the 3D modeling industry has grown and changed, so have customers’ needs at TurboSquid. You told us what you wanted in your support, and we listened. The result is a new approach to support that gives fast answers to technical questions about 3D models. In years past, the most common questions were things like “How do I download the …
TurboSquid, Falling Pixel, & Exchange3D
Over the past few months, we’ve been talking extensively to competing stock 3D sites FallingPixel.com and Exchange3D.com. The discussion has centered around challenges common to the whole industry—quality control and content certification, international languages and currencies, licensing rights and undercutting. We quickly realized that we at TurboSquid are not the only ones who are concerned about these issues. And while …
One-Click Zip and Other Features
We released some updates today. Most of them are stuff you won’t notice, including a set of improvements to our sales support systems. Here’s what you might notice: Disabled Game-Ready certification submission: The option to submit for game-ready certification is retired. Any models currently submitted will go through the queue, and those that pass will receive the badge. Previously certified …
Introducing the TurboSquid 3D Modeling Series
For the past year, TurboSquid has been on a valiant quest. Our goal was to find the answer to this important question: “What is a quality 3D model?” We searched high and low for the answer. We looked at resources on the Internet. We read and re-read books on 3D modeling. We perused forums, both ours and outside ones, for …
Thumbnails for Search: No Borders Please!
When we’ve talked to our customers one-on-one about their experiences in searching for 3D models at TurboSquid, a theme keeps coming up: borders, text, and badges on Search images are unappealing, and can even make a product look unprofessional. Some artists use borders and text to make their models “stand out” in Search, but our customers feel differently. A clean …
Invoices, watermarking turntables, copy to upload and a few more
Today we released a few new features and bug fixes. Keep the feature requests and bug reports coming. New Features: Customers can now get a nicely formatted invoice, instead of just a sales receipt. There is a new “Invoice” option under the “more” pulldown in My Purchased Products and Purchase History folders. You can enter a PO#, Company Address, VAT, …