In Product Support, we have noticed that there are frequent issues with artists’ exchange formats (FBX, OBJ, .3DS, DAE). When exporting these exchange formats, there are a few things that you should address. Many artists use VRay materials and don’t convert their models into a standard format before exporting into one of the exchange formats. If you export a model …
FAQ: Common Customer Issues, PLUS Solutions
While there is nothing common when it comes to our customers, we often find that their questions center around some common issues. We’ve collected a few of the more frequently asked questions, along with their solutions, to help our artists make their models more attractive to potential customers. Forging a successful relationship with customers, and possibly becoming their go-to artist, is …