In Product Support, we have noticed that there are frequent issues with artists’ exchange formats (FBX, OBJ, .3DS, DAE). When exporting these exchange formats, there are a few things that you should address.
Many artists use VRay materials and don’t convert their models into a standard format before exporting into one of the exchange formats. If you export a model with VRay materials attached, it will cause the materials to default to the color gray when importing the model into another program. Read More