FAQ: Common Customer Issues, PLUS Solutions

While there is nothing common when it comes to our customers, we often find that their questions center around some common issues. We’ve collected a few of the more frequently asked questions, along with their solutions, to help our artists make their models more attractive to potential customers. Forging a successful relationship with customers, and possibly becoming their go-to artist, is …

How-To Video: Fixing Isolated Vertices in 3ds Max

Check out our latest artist tutorial especially useful for those working through the steps to submit models for CheckMate Pro certification. The specification states (in item 2.1.1) that there can be no Isolated Vertices found in models submitted for certification. We hope this video will serve as a useful guide for 3D artists to find and fix Isolated Vertices using xView in 3ds Max …

How-To Video: Making a Wireframe Thumbnail using Scanline or mental ray for 3ds Max

This quick tutorial walks through the process of making a wireframe thumbnail using Scanline or mental ray for 3ds Max.  The steps presented in the video are outlined below. Open 3ds Max file. If it’s a Scanline file, change renderer to mental ray. Go to the material editor (m). Change the material from “Standard” to “Composite” by pressing the button …