FAQ: Common Customer Issues, PLUS Solutions

Chris Briere 3D Modeling, Artists, Customers, Site, TurboTips

While there is nothing common when it comes to our customers, we often find that their questions center around some common issues. We’ve collected a few of the more frequently asked questions, along with their solutions, to help our artists make their models more attractive to potential customers.

Forging a successful relationship with customers, and possibly becoming their go-to artist, is easy.…

How-To Video: Fixing Isolated Vertices in 3ds Max

TurboSquid Artists, CheckMate, TurboTips

Check out our latest artist tutorial especially useful for those working through the steps to submit models for CheckMate Pro certification. The specification states (in item 2.1.1) that there can be no Isolated Vertices found in models submitted for certification. We hope this video will serve as a useful guide for 3D artists to find and fix Isolated Vertices using xView in 3ds Max 2010 or later prior, moving them closer to submitting their models for consideration.…

How-To Video: Fixing Overlapping Vertices in 3ds Max

TurboSquid 3D Modeling, Artists, CheckMate, TurboTips

Got 5 Minutes? Then you have time for this video outlining how to find and fix overlapping Vertices using xView in 3ds Max 2010 or later.

  1. Find “xView” in the drop-down menu and once your mouse is over it another set of options will appear and you want to select “Overlapping Faces”.
  2. Go to “Customize”, then “Units Setup…”, and select “Generic Units” so that it matches our CheckMate script.

How-To Video: Fixing Overlapping Faces in 3ds Max

TurboSquid 3D Modeling, Artists, CheckMate, TurboTips

This video will show you how to find and fix overlapping faces using xView in 3ds Max 2010 or later.

  1. Select the model.
  2. If grouped, ungroup the model.
  3. Go to “Customize”, then “Units Setup…”, and select “Generic Units” so that it matches our CheckMate script.
  4. Find “xView” in the drop-down menu and once your mouse is over it another set of options will appear and you want to select “Overlapping Faces”.

How-To Video: Making a Wireframe Thumbnail using Scanline or mental ray for 3ds Max

TurboSquid Artists, TurboTips

This quick tutorial walks through the process of making a wireframe thumbnail using Scanline or mental ray for 3ds Max.  The steps presented in the video are outlined below.

  1. Open 3ds Max file.
  2. If it’s a Scanline file, change renderer to mental ray.
  3. Go to the material editor (m).
  4. Change the material from “Standard” to “Composite” by pressing the button that says “Standard” and choosing “Composite” from the material drop down.