CheckMate Alert: Zip up those textures!

Michele Bousquet 3D Modeling, CheckMate

In the influx of CheckMate submissions we’ve seen lately, we’re pleased to report that many models pass on the first try. For those that don’t pass right away, one of the most common errors  has to do with how files are packaged for publishing. For every file format that you want certified, the 3D model file must be placed in …

What is a banana? and other important questions

Michele Bousquet Site

TurboSquid beefed up its support system a few years ago, installing a 24/7 Live Chat system and offering free file conversions. These days, our Member Services department gets a variety of queries each day, from site usage questions (“How do I download my purchase?”) to conversion requests (“Can you convert this model to OBJ format?”). Live Chat is an ideal …

Meet TurboSquid’s Member Services Department

Nancy-Ellen Martin Site

Working to provide world class customer service to all our members, and to help our artists achieve maximum sales Hi, I’m Nancy-Ellen Martin and I love my job. I’m the Director of Member Services here at TurboSquid,  and I’m really excited to do our first Member Services Blog entry. Our team provides support to all our artists and clients on …